VINNR Terms of Sale
These terms of offer for sale ("Terms of Offer For Sale") between VINNR EDLABS PRIVATE LIMITED d/b/a VINNR (hereinafter referred to as "VINNR EDLABS" or "VINNR") and the users of the Website ("You" or "Your" or "Yourself" or "User") describe, inter alia, the terms of offer for sale, purchase of goods and services for consideration in the form of cash/cash equivalents or otherwise on the Website, www.vinnr.com ("Website").
PLEASE READ THE TERMS OF OFFER FOR SALE CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES ON THE WEBSITE. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE OF THE PRODUCTS/ SERVICES SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF OFFER FOR SALE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.
IF YOU DO NOT AGREE WITH THE TERMS OF OFFER FOR SALE, PLEASE DO NOT ACCESS THE WEBSITE FOR ANY PURCHASE.
1.1 The Website is a platform that facilitates the online sale and purchase of Products and services ("Services") offered by VINNR various affiliates/ registered merchants/ vendors/ service providers ("Providers"). Providers are the sellers of products and services on the Website and will be solely responsible to You for the products or services sold.
1.2 You acknowledge that VINNR has the right to change or discontinue any Service at any time, without notice. You further acknowledge that VINNR may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that VINNR may make to the Services. You agree that VINNR shall not be liable to You or to any third party for any modification, suspension or discontinuance of any aspect of the Services.
2.1 You should take all responsibility for your own actions in utilizing the services purchased by You and VINNR shall not be liable for any such action.
2.2 You represents that You are of legal age to form a binding contract with VINNR and are not a person barred from receiving services under the laws as applicable in India.
2.3 You confirm that VINNR shall not be responsible for any deficiency in payment of consideration payable towards the services purchased from the Website.
2.4 VINNR does not offer any refunds against any services already purchased from the Website unless, any error has occurred during the purchase or redemption of such services which is directly attributable to VINNR.
3. Pricing Information
3.1 VINNR strives to provide You with the best prices possible on products and services You buy or avail of from the Website. However, VINNR does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You.
3.2 While VINNR strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, VINNR may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. VINNR will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If VINNR cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
4. Credit Card Details
In certain cases, specifically with regard to particular products/ services, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. VINNR expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.
5. Delivery of the services
5.1 Services capable of being delivered online will be delivered online by VINNR or by any of its Providers whose services have been purchased on the website. VINNR do not provide services internationally.
6. Return Policy for products and services
6.1 VINNR provides services which are online (intangible) in nature. In the event VINNR discontinues providing online services that does not comply with the specifications as per your original order, due to sole incapability of VINNR. You are required to get in touch with the customer service team through any of the below mentioned channels:
a. Call: +91-8308-8241-36
6.2 Upon receiving Your complaint, VINNR shall verify the authenticity and the nature of the complaint and if VINNR is convinced that the complaint is genuine, You are entitled to get refund of your purchase.
6.3 In the event of refund, the refund amount will be calculated as per unutilised services from VINNR. Refund will be processed based on the mode of payment and VINNR or the approved payment gateway will credit Your refunds directly into Your debit/credit card or online accounts or provide You with a Cheque in this regard at the discretion of VINNR. Refunds will be subject to the following:
i. Orders paid online will be refunded within 7-21 working days through the online account or via Cheque, depending on the then current circumstances as determined by VINNR;
ii. For Cash on Delivery payments, You will be provided with a refund Cheque.
iii. A Discount coupon code, once used shall not be refunded in case of cancellation of order either by customer or VINNR.
7.1 Cancellation by VINNR: There may be certain orders that VINNR is unable to accept and must cancel. VINNR reserves the right, at VINNR sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by VINNR credit and fraud avoidance department. VINNR may also require additional verifications or information before accepting any order. VINNR will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code/Discount coupon code, once used shall not be refunded in case of cancellation of order either by Customer or VINNR.
7.2 Cancellation by the User: In case of requests for order cancellations, VINNR reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if VINNR receives a cancellation notice and the order has not been processed/ approved by VINNR, VINNR shall cancel the order and refund the entire amount to You within a reasonable period of time. VINNR will not be able to cancel orders that have already been processed. VINNR has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by VINNR and accept VINNR decision regarding the cancellation.
7.3 VINNR reserves the right to cancel any orders that classify as 'Bulk Order' as determined by VINNR as per certain criteria. Any VINNR cash or Promo Code or Discount Coupon Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:
a.Products ordered are not for self-consumption but for commercial resale
b.Multiple orders placed for same product at the same address
c.Bulk quantity of the same product ordered
d.Invalid address given in order details
e.Any malpractice used to place the order
8.1 VINNR DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT (INCLUDING BUT NOT LIMITED TO PRODUCT CATALOGUES) OR SERVICES OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH THE WEBSITE OR ANY LINKED SITES. VINNR MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE PROVIDER OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS OR SERVICES, INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR'S TERMS AND CONDITIONS FOR WARRANTY, SERVICE AND MAINTENANCE, AND VINNR DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. VINNR ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE USAGE OF THE PRODUCTS BY YOU.
8.2 VINNR SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECT IVE OR COUNTERFEIT PRODUCTS PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR AND VINNR SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE PURCHASE CONFIRMATION ORDER.
9. Indemnification and Limitation of Liability
9.1 You agree to indemnify, defend and hold harmless VINNR from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by VINNR that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Offer For Sale or any Additional Terms applicable to the purchase of products and services on the Website.
9.2 In no event shall VINNR, its officers, directors, employees, partners or vendors be liable to You, the Provider or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not VINNR has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your purchase of the products and services herein. Notwithstanding anything to contrary, VINNR entire liability to You under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from You for any specific Voucher or product or service, under which the unlikely liability arises.
9.3 VINNR shall not assume any liability for the non-availability of the product, delivery of the product and the installation of the product where required or any action or inaction that might be taken by the Vendor after issue of the Voucher to the User.
10. Governing Law
10.1 These Terms of Offer For Sale and the relationship between You and VINNR shall be governed in accordance with the laws of India without reference to conflict of laws principles.
10.2 You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer For Sale or any transactions entered into on or through the Website or the relationship between You and VINNR shall be subject to the exclusive jurisdiction of the courts at MUMBAI and You hereby accede to and accept the jurisdiction of such courts.
ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.
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All rights reserved.